Unit 11: What's The Matter?

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Kỹ năng bán hàng

Chuyên đề quy trình, kỹ năng, dịch vụ môi giới bất động sản

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2.2 At the bar 2.2.1 Ordering a whiskey 2.2.2 Materials and utensils for making cocktails 2.2.3 Common cocktails 2.2.4 Materials and brand names of beer 2.3. Recommending and Serving Wine 2.3.1 Describing the oder and taste of a wine 2.3.2 Some brand name

2.1. Bill payment 2.1.1. Types of credit card 2.1.2. Explaining the tax and Service charges 2.1.3. Making bill payment 2.2. Grammar and Sentence Structure/ Phrase focus 2.3. Training in Listening and Speaking

2.1. Serving Meals 2.1.1. Explaining the use of sauces 2.1.2. Standard procedures for serving meals in restaurants 2.2. During the Meal 2.2.1. Meal Service 2.2.2. American Tableware 2.2.3. Cleaning tables 2.3. Grammar and Sentence Structure/ Phrase fo

2.4. Grammar and Sentence Structure/ Phrase focus 2.4.1 Sense verb + adjective 2.4.2 Verb and noun use 2.5. Training in Listening and Speaking

2.1. Taking Orders 2.1.1 Types of glasses 2.1.2 Types of tea and coffee 2.1.3 Common non-alcoholic drinks

2.2. Grammar and Sentence Structure/ Phrase focus 2.2.1 Types of personal pronouns 2.2.2 Sentences structure/Phrase focus 2.3. Training in Listening and Speaking

2.1. Standard procedures for taking orders 2.1.1 Describing steak 2.1.2 Taking orders

Personal grooming and hygiene for restaurant staff

2.1. Writing a Semi- formal Letter 2.1.1. Complimentary closing 2.1.2. Describing one’s skills and education 2.1.3. Offering apologies 2.2. Grammar and Sentence Structure/ Phrase focus